PRIVACY POLICY
Marketly LLC respects and values the privacy of every user. To provide you with a safer and smoother shopping experience, we collect and use your information in accordance with principles that are lawful, legitimate, and necessary. This Privacy Policy is designed to explain how we collect, use, protect, and process your personal information.
- Information We Collect
When you visit or use our website, we may collect the following information:
Personally Identifiable Information
This includes your name, shipping address, billing address, phone number, email address, etc., to facilitate order processing and customer service.
Order and Payment Information
This includes details regarding purchased items, order history, payment status, etc.
All transactions are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store your full credit card numbers, card security codes, or other sensitive payment information.
Device and Browsing Information
This includes your IP address, browser type, access times, pages visited, device type, Cookie information, etc., used to improve website performance and user experience. - How We Use Your Information
We collect your information primarily for the following purposes:
To process orders, arrange shipping, and provide after-sales services
To communicate with you regarding order status, shipping updates, and customer support matters
To verify transactions and mitigate the risk of fraud
To improve website content, product presentation, and the overall service experience
To fulfill compliance obligations as required by applicable laws and regulations - Payment Security (PCI Compliance)
We prioritize security during the payment process. All online payment transactions are processed through securely encrypted third-party payment service providers and are handled in strict compliance with the relevant requirements of the PCI-DSS (Payment Card Industry Data Security Standard).
We do not directly store full bank card payment details, thereby minimizing the risk of payment information leakage. - Data Retention
We retain relevant data for a reasonably necessary period to fulfill requirements related to order processing, after-sales services, legal compliance, tax record-keeping, and dispute resolution.
Once the retention period expires—and provided such information is no longer required for commercial or legal purposes—we will take reasonable measures to delete, destroy, or anonymize the relevant information. - Cookies and Technical Information
Our website may use cookies or similar technologies for the following purposes:
Remembering your browsing preferences
Improving website loading speeds and page functionality
Collecting statistics on website visits and usage
Optimizing the shopping process and user experience
You can manage or disable cookies through your browser settings; however, doing so may affect the proper functioning of certain features on the website. - Information Sharing
We do not sell your personal information to third parties.
We may share necessary information with third parties under the following circumstances:
With payment service providers, for the processing of payments
With logistics companies, for the delivery of orders
With technical service providers, for website maintenance and system support
When required by law or by lawful requests from government authorities - Information Security
We implement reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of internet transmission or electronic storage can guarantee absolute security. - Your Rights
To the extent permitted by applicable law, you have the right to request access to, correction of, or deletion of your personal information. You may also contact us regarding any issues related to the processing of your personal information.
