CARRIAGE TERMS

CARRIAGE TERMS

Marketly LLC is committed to providing our customers with stable and reliable delivery services. The following shipping policy applies to orders for bedding products placed on our website.

  1. Shipping Coverage
    We currently offer shipping services exclusively within the United States.
    The shipping coverage displayed on our website’s checkout page is limited to domestic delivery within the U.S.; we do not currently support international shipping or delivery to addresses outside the United States.
  2. Order Processing Time
    Typically, orders are processed and dispatched within 1–3 business days following successful payment.
    During holidays, promotional periods, or times of high order volume, processing times may be slightly extended.
  3. Domestic U.S. Shipping Times
    Once an order within the U.S. has been dispatched, the estimated delivery time is typically:
    Standard Shipping: 5–10 business days
    Actual delivery times may vary slightly depending on the destination region, weather conditions, carrier schedules, and other uncontrollable factors.
  4. Shipping Carriers
    We may utilize the following logistics carriers to fulfill orders:
    USPS
    UPS
    FedEx
    The specific carrier used will be selected based on the order’s destination, package dimensions, and logistics arrangements.
  5. Shipment Tracking
    Once your order has shipped, you will receive a notification email containing tracking information, allowing you to monitor the status of your shipment.
  6. Delivery Delays
    While we strive to ensure timely delivery for all orders, delays caused by weather conditions, peak shipping seasons, incorrect addresses, carrier delays, or other force majeure events cannot always be avoided. We appreciate your understanding and support.
  7. Accuracy of Shipping Information
    Customers are responsible for ensuring the accuracy of all submitted shipping details, including the delivery address, recipient name, and contact phone number. Customers shall bear full responsibility—including any associated costs—for delivery failures, returns, or delays resulting from inaccurate information.
    Please note that we only accept and process orders with valid shipping addresses located within the United States.
  8. Order Status Updates
    Once an order has been fully processed and handed over to the carrier for transport, the actual delivery timeframe is determined by the carrier’s logistics service operations. We ask for your understanding regarding any potential delays in tracking updates caused by carrier scanning delays or system lags.
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